TRADESCORE LABS · PRACTICAL FIRST STEPS

Before you reset a Windows PC: a practical checklist

Check backups, recovery access and less disruptive options before resetting a Windows PC.

A reset is a major change, not a first troubleshooting step. Use this checklist before deciding whether it is right for your own PC.

Identify what needs fixing. If one app is failing, investigate that app first. Use the first-check routine to separate an app issue from a whole-device issue.
Copy important files somewhere independent. Include locally saved documents, photos and downloads. Open a few files from the backup to confirm they are readable. Seeing a cloud folder does not by itself prove everything has finished syncing.
Confirm you can get back into your accounts. Make sure you know the account you use and can complete its verification. Do not put passwords or recovery codes into this website.
Check encryption recovery access. Microsoft says an encrypted device may need its BitLocker recovery key. Find it through the official recovery process before starting. On a managed PC, contact your organisation.
List what must be reinstalled. Record essential apps, licence information and device drivers. Keep private licence information somewhere safe.
Read the reset choices carefully. “Keep my files” still removes apps and settings. It is not a substitute for a backup. “Remove everything” also removes personal files. If you are unsure, stop rather than guess.
Plan the recovery time. Keep power connected and follow the on-screen instructions. After recovery, check updates and essential files before putting the PC back into daily use.

If a backup is missing or recovery access is uncertain, do not start the reset. Seek the manufacturer’s help first.

Official reference

Reviewed 19 October 2026. Menus and available features vary by device and software version.